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Address (*)

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Phone (*)

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Email Address (*)

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Customer Service Representative & Office Staff

Office Staff Professionalism (*)
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Office Staff Courteousness (*)
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Office Staff helpfulness (*)
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Office Staff Cheerfulness (*)
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Technician & Technician's Assistant (if applicable)

Technical Professionalism
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Technician Appearance
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Technician Quality of Work
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Technician Cleanliness
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Other Information

Where you contacted by the Customer Service Representative prior to the Technician's arrival? (*)
yesno
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Did the Technician arrive within the scheduled time block? (*)
yesno
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Did we keep you informed of the status of the Technician? (*)
yesno
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Were you given a complete explanation of work, the options (if any) and price upfront? (*)
yesno
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Do you feel you were given a fair value for the service provided? (*)
yesno
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Would you recommend Herrell Plumbing to your friends and family? (*)
yesno
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Please include your compliments, comments or suggestions

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