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testimonials

At Herrell Plumbing, it is our goal to exceed, rather than just meet your expectations . As part of the Herrell Plumbing family of customers you can rest assured that your comments, praise and suggestions for improvement are heard and valued.

 

Here are some of the praises that our customers have shared:

“Have used these folks for years. When U need an honest, reliable, professional plumbing company, do not hesitate to call these guys. They have installed water heaters, unclogged drains, replaced sewer drains, etc, etc, etc, the list goes on for me. Always dependable. Most recent encounter – installed tankless hot water heater. Angel & Ruffin did outstanding job. This firm is quick, reliable, cleans up the mess, and I cannot say enough GOOD things. Thanks Herrell Plumbing – I can always count on U” – C Ratliff

“It’s not often that one receives such courteous service, and to be from the plumbing mechanic I think is almost unheard of. Ed did an excellent job; he was super professional, kind, friendly, and explained everything I needed to know about the issue at hand.  Thank you so much. A+ Ed!” – T BOYD

“Once again Herrell Plumbing did outstanding work as they did a repipe job for our home. Red and his crew were great and made the finished pipe work look so nice that it could be classified as art. From Eric finding the hidden leak to Red and his crew doing the repipe job,and yes even the office staff were wonderful. The office staff just called us to let us know that Casselberry city office is closed on Fridays so there can not be a final inspection done today. That is the only bad news that we have had during our entire experience with Herrell Plumbing. Anyone that needs plumbing work done should not call any plumbing service except Herrell Plumbing. Great Job all the way around. Thanks!” – R Spencer

“Sheila took my call and was very competent and reassuring. She kept me apprised all the way.  Will was the tech to take care of my problem. He arrived well within the time, was courteous and proficient. It was pouring rain while he worked – Will took it in stride! An hour and 1/2 later my problem was solved at a very reasonable fee. I can (and will) recommend Herrell Plumbing to anyone. Thank you Will and Sheila, for being the essence of professionalism!” – F Stewart

“I would like to let you know that Eric Hurley is the Indiana Jones of the plumbing world. We had two plumbing companies come in to locate a water leak and both were ready to pull our tub and use a jack hammer to fix what they thought was a slab leak. Since that was so extreme we were told that Herrell Plumbing did a great job at a friends house so we called the Herrell plumbers for help. Eric came into the house and with in very few minutes found that the leak was between the kitchen cabinets and the outside cinder block of the house. He fixed it in no time and located another issue that needed repaired and he completed the job with great professionalism. Herrell Plumbing is the only plumbing service card we will have in our Rolodex card file. Thank You so much Eric, Job well done!!!” – L Spencer

” I decided to go with your company because of Bobby’s representation and your excellent rating on the Better Business Bureau. The excellent service continued with Red and the repipe crew. They were courteous and treated my home as if it were their own”  – D Frazzitta

” First time EVER calling a plumber. Great experience from start to finish. Thank you!” – J Heath

” I called Herrell Plumbing as a result of a yellow page. The extremely polite receptionist promised to have someone proficient about my probllem call me back within 24 hours. They did so (early the next morning) and the technician came to give an estimate on the same day (Tuesday). They scheduled the commode replacement for the next day (Wednesday) and called to alert me when they were within 30 minutes of the property. The job was done well and properly and the whole job, including clean-up, was completed within 90 minutes. The price was exactly, to the penny, as quoted. I am a very happy customer” -Anonymous, Angies List customer report

” Loved the honesty and straight-forwardness. Eric is “a true gem” amongst so many crooks in your business. Thank you. -K Steinert

” Excellent customer service from Tom G. Personalbe and friendly, very efficient” -C McFarland

” Your technician, Brady, was very polite, friendly and very competent. He did a 5 star job!” -C Quinones

” I called Herrell Plumbing about 9:15 on a Monday morning and by about 10:15 Joe appeared. Have had Joe out to the house about 3 times before and he is very likeable, pleasant, professional and knows what he’s doing. He always answers my questions with patience. Took him about 20 minutes to do job and am very pleased with results. Cost was less than I expected” -Anonymous, Angies List customer report

” Thank you for the fast response on a Saturday. My broken hot water heater flooded my garage. Replaced fast” – K Dawe

” Being a novice, Sheila put me at ease, stated my problem was no problem. Tom completed the necessary work in a timely manner”  – A Jones

” Came when promised. The office called me to tell me when Eric would arrive. He did a great job, always courteous!”  -S Haasis

” Robert was very helpful in replacing water heater, received 4 bids. Chose Herrell for the price and brand”  – J collins

” Will was awesome! Polite, professional, and a perfectionist on the job! Bravo, Herrell Plumbing!”  – A Fronsdahl

” Thanks to john, he made several residents very “happy and able to take a warm shower”!!  – Lakewood Center

” Angel did an excellent job. He takes pride in the quality of his work and it shows! Thanks!” – S Geer

” Your plumbers are knowledgable and cost conscious. I know I will not be spending more money than what I need to when I call your company. Thank you!”  – M Muniz

 

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